Technical Officer, Simulation & Skills Training Centre

JOB SUMMARY
TTSH SIMTAC (Simulation and Integrated Medical Training Advancement Centre) supports and facilitate Simulation Based Healthcare Education (SBHE) in NHG. It aims to enhance experiential learning for healthcare professionals and to develop clinical capabilities for continuous improvements in patient care.
You will involve in preparations and housekeeping, run operations of all simulation related equipment, computerized devices and environmental facilities used in SIMTAC organized training courses.
You will be responsible for all the preventive and breakdown maintenance of these equipment, medical devices and environmental facilities, get involved in the implementation and maintenance of specialized software and hardware used for simulation training.
You will conduct training courses in the use of simulation equipment for course directors and clinical instructors and provide assistance and support in resolving technical issues that the trainees and trainers may face.
You will work closely with internal and external stakeholders to continuously support of department operations and services, improvement and strengthening of the department operations and processes, to facilitate data organization and seamless information exchange.

MAIN DUTIES AND RESPONSIBILITIES

SPECIFIC

• Work with team members, course directors and clinical instructors to prepare the simulation equipment and environment for courses. This includes programming of training scenarios into simulators and to assist in operations of these simulators during courses in accordance to SIMTAC policies, managing the simulation system during the debrief session of each course, and the overall management of the training environment.
• Work closely with the Information Technology / Audio Visual (IT/AV) Specialist to continually improve on the inter-phasing among the simulation equipment, simulation environment and audio-visual system.
• Provide application and maintenance support for existing systems which include investigating, troubleshooting, analyzing and solving application errors to effect knowledgeable use of the application systems.
• Work closely with SIMTAC team members to facilitate, support, issues solving and housekeeping during and after actual runs of training courses, inclusive of weekend runs.
• Be involved in documentation, making sure that information is up-to-date, stored securely and easily retrieved for reference, for example training attendance records, training facilities utilization records.
• Work with the supervisor, internal and external stakeholders, to identify and resolve concerns and issues arise within the department.
• Be proactive and work towards streaming and optimization of the department work processes, to facilitate the transition of the work processes that leverage on IT.
• Involve and be responsible for day-to-day operations, as assigned by the supervisor or Head of Department.

GENERAL

• Perform duties as requested by the supervisor or Head of Department.
• Provide prompt feedback to the supervisor in anticipation of work related concerns and issues.

JOB REQUIREMENTS

• Diploma in Engineering or equivalent with minimum 2 years of relevant experience.
• Knowledge in healthcare experiences involving simulation training and familiarity with audio-visual equipment would be an added advantage.
• Possess the ability to manage datasets and generate reports.
• Proficiency in Microsoft office in particular Word, Excel and Powerpoint
• Good written and verbal communication skill.
• Ability to multi-task, organize and establish priorities, and perform under pressures.
• Pro-active, self-motivated and work independently.
• Team player with flexible and willing attitude.