Sr/Manager, NHG Advancement Office

Job Purpose

The Sr Manager will report to the Director, Advancement Office and work closely with other colleagues in NHG Fund, as well as NHG institutions’ charity funds (when required). Within this role, he/she will lead on creating NHG Group’s gift policies to be used with both internal and external stakeholders, and in setting up best practices for NHG Group’s fundraising operations at both HQ and institutions’ charity funds.

Within the Advancement Office, he/she will be a key contributor in developing General Giving programmes both at HQ and in collaboration with institutions’ charity funds (including staff giving, needy patients’ and/or grateful patients initiatives).

He/she will also serve as liaison for the Advancement Office’s engagements with other HQ corporate departments (e.g. Planning, Finance, Human Resource, Corporate Communications). With the aim of developing a flourishing fundraising community of practice, he/she is expected to contribute to capacity building within NHG.

He/she will manage a team responsible for NHG Group’s gift processing (inc. gift tracking and reporting) and stewardship activities, as well as administration and event support, ensuring a timely and satisfactory reporting to donors and stakeholders.

MAJOR DUTIES & RESPONSIBILITIES

• Collaborate with the Donor Engagement team to develop and implement new General Giving programmes for NHG Group, including cluster-wide staff giving and grateful patients’ programmes

• Develop fund-raising principles and policies for effective collection, distribution and management of funds raised.

• Develop and implement systems and processes to ensure accurate record-keeping and reporting of fundraising activities.

• Manage a small team of fundraising professionals responsible for supporting a comprehensive fundraising program that includes major giving, corporate partnerships, general giving and events.

• Capacity Building, through on-the- job training as well as mentoring of fundraising colleagues at both HQ and charity funds.

JOB REQUIREMENTS

Education/Training/Experience

• At least 8 years of experience in fundraising operations with proven and tangible track record
• Excellent project management capabilities and driving projects to completion
• Have at least 3 years’ experience in managing a team of 2-3 persons with diverse experience
• Demonstrated ability to work well with internal and external stakeholders and management
• Healthcare or research fund raising experience will be an advantage
• At least a degree in any discipline, such as arts, business, marketing, or communications
• Proficiency in MS Office is essential

Personal Attributes

• A self-starter with the ability to work in a fast-paced, dynamic environment, and to manage multiple priorities simultaneously. Impeccable professional integrity

• Manage diverse stakeholders effectively
• Strong communication and organizational skills
• People-oriented and able to engage with a diverse group of people
• Well-groomed and well-mannered