Sr/Executive (Housekeeping), Operations Support Services (2 Yr Contract)

Broad Function

Support the operationalization of WH Environmental Services (ES) department, which includes housekeeping, waste management, linen & laundry, pest control and landscaping services.

Key Responsibilities and Duties

Specific

Candidate will be supporting the managers for the various services under ES operations.

• Develop operational plans for ES 
• Work closely with stakeholders, e.g. end users, infection control and outsourced vendors, to ensure smooth transition into live operation.
• Engage end users to gather ES scope and support required. 
• Develop detailed operation plans such as staffing requirements, process flows and work instructions.
• Support procurement activities, such as for service contracts, furniture, fittings & equipment.
• Participate in the IT system development for housekeeping jobs management.
• Prepare presentations and proposals. 
• Monitor and review the key performance indicators (KPIs) of the various outsourced services under Environmental Services 
• Working with services providers for service improvements 
• Investigate promptly on the feedback received from staffs, patients or visitors and implement corrective actions and preventive measures
• Perform audit checks to ensure that the services are satisfactorily carried out and to ensure compliance to safety and infection control standards
• Conduct joint inspection and walkabout with service providers to assess their performance and identify gaps and areas for improvement.
• Manage Environmental services related procedures, records, documentation to ensure compliance to audits and for easy retrieval and referencing.     
• Any other duties assigned from time to time?

General

• Provide secretariat support for relevant meetings.
• Support ad-hoc corporate activities and functions, when required.

Job Requirement

Education / Training / Experience

Qualification:

• General degree / diploma
• Diplomas with relevant past experiences may be considered.
• Other education level with extensive past experience and practical knowledge maybe considered.   

Professional Experience:

• ES experience, especially in acute healthcare setting, is preferred.
• Executive position will require minimum 0 to 3 years of related work experience, preferably in acute health care or similar setting.
• Senior Executive position will require minimum 4 years of related work experience, preferably in acute health care or similar setting.  

Attributes

• Ability to organize, plan and implement.
• Strong interpersonal skills with the ability to influence and negotiate.
• Good problem solving skills and with systems thinking.
• Possess positive attitude and keenness to learn.
• Demonstrate good writing and presentation skills. 
• Meticulous and proficient with data tabulation, statistics and analysis.
• Proficient in Microsoft Office suite of applications.

Others

• Able to report back to office after hours in event of emergency activation

Please be informed that only applications submitted through NHG Career Webpage (corp.nhg.com.sg/Careers), WHC Career Webpage (whc.sg/joinus), JobStreet Singapore (jobstreet.com.sg), Singapore Medical Association (sma.org.sg), Singapore Nurses Association (sna.org.sg), MyCareersFuture.sg, LinkedIn and WHC appointed recruitment agencies will be considered. If you are accessing this job posting from another recruitment channel, please visit the official channels mentioned above.