Sr Senior Executive, Patient Billing Services

Job Responsibilities

• Lead and support a team responsible for billing to public sectors and NHG HR Shared Services, ensuring timely submission
• Monitor and ensure prompt follow-up on rejected or delayed claims
• Ensure accurate and timely recording of claims payment and on-site collections
• Perform financial reconciliation and address discrepancies in payment postings
• Collaborate with vendors to resolve system errors and interfacing issues
• Conduct end-to-end testing of system fixes in a test environment before deployment to production
• Liaise with internal stakeholders on new payer and scheme setups
• Continuously enhance the efficiency of billing and receipting processes
• Actively participate in improvement and IT projects organized by the organization
• Perform other duties as assigned by the Reporting Officer

Job Requirements

• Degree in Business, IT or a related field, with at least 5 years of relevant experience
• Strong organization and prioritization skills to meet deadlines
• Self-motivated, with a keen interest in learning and a strong analytical mindset
• Excellent communication and people management abilities
• Customer-focused and service-oriented
• Proficient in Microsoft Office; working knowledge of SAP is preferred
• Able to work independently and resolve issues proactively within defined parameters in a dynamic environment.