Sr Patient Service Associate

Institution:  National Skin Centre
Family Group:  Ancillary

Roles and Responsibilities:

  • Assists to oversee the smooth and efficient running of the clinic counter
  • Attends to patients' enquiries, provide directions and assist with clarifications
  • Assists in registration and billing of patients accurately
  • Makes appointments for follow-up patients
  • Assist with doctors' requests
  • Assists patient with Medisave application
  • Performs other duties as assigned by the Asst / Clinic Operations Executive

 

Job Requirements:

  • GCE 'N' Level and above
  • At least 1 year of direct frontline customers' service experience
  • Proficient in Microsoft Office