Sr Patient Service Associate, Clinic B
Position: Sr / Patient Service Associate
Department: Ambulatory Services
Job Description:
Patient Service Associate plays a crucial role in facilitating patient care and administrative functions, ensuring that patients receive timely and efficient services while maintaining a high standard of customer service.
Job Responsibilities:
- To provide clerical and operational support in Ambulatory Services
- Reception services including patient registration, scheduling appointments, billing, enquiries, and reporting
Requirements:
Competency
- Service-oriented, confident and have a passion for helping others
- Good communication and interpersonal skills
- Skilled in utilizing and navigating digital communication systems and platform with strong technological proficiency
Educational and Professional Requirements
- GCE ‘N’/’O’ Level or Diploma holder
- Proficient in Microsoft Office applications
- Able to work staggered timing from 7.30am, 8am or 8.30am with latest end time at 6.00pm
- Coverage of Satalite Clinics based in HPB- Outram, CWC-Queenstown when manpower need arises.
About IMH:
The Institute of Mental Health (IMH) in Singapore, established in 1928, is a premier 2,000-bed psychiatric hospital nestled in Buangkok Green Medical Park, providing comprehensive mental health services across 50 inpatient wards and 7 outpatient clinics, while also playing a pivotal role in training the next generation of mental health professionals through the NHG-AHPL Residency Programme and collaborations with local academic institutions.