Sr Manager, Talent Acquisition (1 year contract)

Role Overview

This is a specialised role within the Talent Acquisition (TA) team responsible for driving adoption, optimisation, and ongoing governance of our Applicant Tracking System (ATS), iConnect (SAP SuccessFactors Recruiting). Although the system was implemented in 2023, its utilisation across institutions has been inconsistent, resulting in incomplete data, limited visibility, and inefficiencies in recruitment operations.

This role is essential not only to drive 100% usage, but also to test, validate, and effectively implement ATS workflows, enhancements, and new features. The Specialist will engage each institution to understand current practices, standardise processes, and ensure capability uplift through structured playbooks and training.

Approximately 70% of the role focuses on ATS testing, implementation, process standardisation, and capability building. The remaining 30% supports the delivery of medical recruitment activities.

Key Responsibilities

1. ATS Governance, Testing & Implementation (70%)

• Serve as the system champion for iConnect (SuccessFactors Recruiting), driving consistent utilisation across all institutions in the cluster.
• Conduct discovery engagements with HR and hiring teams to assess current usage patterns, gaps, and pain points.
• Develop standardised playbooks, process maps, and guidance documents for end‑users (TA teams, HR, Hiring Managers).
• Deliver training sessions, clinics, and refreshers to ensure full compliance with prescribed workflows.
• Monitor system usage and create mechanisms to track adherence to ATS processes.
• Partner with the Data & Analytics team to design and refine ATS dashboards, ensuring accurate, timely, and meaningful reporting of hiring activity.
• Support troubleshooting, user queries, and issue resolution in collaboration with IT and system administrators.
• Recommend system enhancements or process improvements to improve efficiency and user experience.

2. Recruitment Support – Medical Hiring (30%)

• Support end-to-end medical recruitment activities, including sourcing, screening, coordination, and candidate communication.
• Ensure accurate and timely data entry for all medical hiring matters in iConnect.
• Contribute to continuous improvement of recruitment workflows and service delivery.

Qualifications & Experience

• Degree in Human Resources, Business, IT Systems, or related discipline.
• Experience with iConnect (SAP SuccessFactors Recruiting) is highly preferred; strong proficiency with any ATS is essential.
• Minimum 3–5 years of experience in Talent Acquisition, HR Operations, HRIS, or related roles.
• Strong understanding of TA workflows, recruitment lifecycle, and hiring operations.
• Demonstrated experience in project management, systems training, process documentation, or change management.
• Comfortable working with data, analysis, dashboards, and reporting tools.
• Strong IT skills, including the ability to leverage AI tools to enhance work efficiency and analysis.

Key Competencies

• Project Management: Ability to structure projects, prepare clear PPT decks, and track milestones.
• Systems-savvy: Able to understand, test, navigate, and explain system workflows.
• Process-minded: Strong skills in mapping, documenting, and optimising workflows.
• Stakeholder Communication: Confident and clear in working with multiple institutions and stakeholders across levels.
• Training & Facilitation: Able to conduct structured, engaging, and practical user training.
• Analytical & Detail-Oriented: Ensures accuracy, integrity, and compliance in system data.
• Mature & Independent: Comfortable handling system governance and change initiatives with minimal supervision.