Sr Executive/Asst Manager, Operations (Surgery)

Institution:  Tan Tock Seng Hospital
Family Group:  Administration

The Challenges

As an Executive in Operations (Surgery), you will provide operations and administrative support to the department in managing the delivery of hospital-defined strategic goals and initiatives on clinical/development services through assistance on project management activities and oversight of patient workflows. The scope includes working as a team to propose strategies and policies on operational processes, workflow design, financial assessment, data collection and analysis. The role would include secretariat duties for assigned committees related to the projects undertaken by the department. 

For Project Management:

  • Assist stakeholders in implementing projects that support the hospital's strategic plans in clinical/development services
  • Assist in the monitoring of work plan to ensure proper deployment of resources and KPI tracking
  • Assist in communications and liaison with stakeholders
  • Assist in financial justification of projects and track the projects' expenditures and savings

For secretarat duties:

  • Provide full administrative support to ensure meetings are effectively organised and minuted
  • Liaise with Chairperson to plan required meetings, receive agenda items from committee members, circulate agendas and reports, circulating of approved minutes and checking and follow through to certify that agreed actions are carried out
  • Maintain effective records and administration by keeping up-to-date contact details, filing minutes and reports, keeping a record of its activities and tracking of future activities and timelines
  • Uphold requirements of governing documents such as standard operating procedures and work instructions
  • Ensure actions assigned by the committee to appropriate individuals are effectively followed through
  • Serve as a central point for disseminating inter-cluster/inter-departmental communication

 

The Requirements

  • A good Bachelor's Degree
  • Minimum 3 years' relevant work experience
  • Experience with practical aspects of hospital operations is an added advantage
  • A team player, ability to exercise initiative, manage pressure, multi-task and work independently in a fast-paced environment
  • Meticulous and analytical, posseses good organisational and co-ordination skills as well as good interpersonal and communication skills