Sr Asst Manager

Institution:  National Healthcare Group
Family Group:  Administration

Job Purpose:

  • Provide administrative, logistical, and operational support to the NHG ERAS (Enhanced Recovery After Surgery) Perioperative Care Office in implementing ERAS protocols. Assist the Manager and Clinical Director in coordinating activities across institutions.

 

Key Responsibilities:

    1. Operational Support
  • Assist in scheduling meetings, preparing materials, and coordinating ERAS-related events.
  • Maintain documentation and records for audits, licensing, and compliance 

 

    1. Data & Reporting
    • Extract and compile data for ERAS KPIs and compliance tracking.
    • Support the development of dashboards and reports for internal review 

 

    1. Training & Secretariat Duties
  • Coordinate training sessions and maintain training records.
  • Take minutes and follow up on action items from ERAS meetings.

 

    1. Procurement & Budgeting
  • Support procurement of ERAS-related supplies and manage budget tracking 

 

    1. Communication & Liaison
  • Serve as liaison between hospitals, vendors, and internal departments.

 

    1. Operational Oversight
  • Coordinate training, audit cycles, and resource deployment across institutions.
  • Ensure integration of ERAS pathways into electronic medical records and audit systems
  • Assist in the deployment of Clinical Program Executives to the 3 NHG hospitals

Requirements:

  • Degree from a recognised university.
  • 2–3 years of experience in healthcare operations or administrative support.
  • Strong organizational and communication skills.
  • Experience with data analytics, EMR systems and audit processes is a plus.