Snr/Executive, Patient Billing Services

Join our WH Patient Billing Services team! We are looking for a dedicated individual to help enhance our billing and receipting processes, ensuring accurate and timely billing for our patients.

Key Responsibilities

• Provide support to the billing and receipting team, ensuring timely and accurate generation of bills and claims, processing of payments, and reconciliations of financial postings.
• Identify and resolve inconsistencies and errors in billing, troubleshooting system issues as they arise.
• Conduct thorough end-to-end testing of system fixes in a staging environment prior to production deployment, developing a variety of scenarios to ensure comprehensive testing.
• Collaborate with stakeholders from various departments on policy updates and hospital initiatives to ensure effective processes and system configurations.
• Ensure adherence to Ministry guidelines and policies regarding different MOH financing schemes.
• Extract and analyse large datasets for management reporting, offering insights and identifying opportunities for operational improvement.
• Contribute to enhancing the efficiency of our billing and receipting operations.
• Actively participate in organizational Improvement and IT projects.
• Perform other duties as assigned by the Reporting Officer.

Job Requirements

• A degree in Business, IT, or a related field, with a minimum of 2 years of relevant experience.
• Strong organizational skills with the ability to prioritize tasks effectively.
• Self-motivated, with a keen interest in learning and a strong analytical mindset.
• Excellent communication and people management skills.
• Customer-focused and service-oriented.
• Proficiency in Microsoft Office applications.
• Ability to work independently while proactively resolving problems in a dynamic environment.