Senior/Manager, People & Organisation Development (Learning Management & Operations)

Senior / Manager, People & Organisation Development (People Development)

About the Role

The Senior / Manager, People & Organisation Development (People Development) partners with the Deputy/Assistant Director to develop and implement WH's learning strategy, building WH as a Learning Health System. This role combines strategic planning with operational excellence, leading learning framework development, managing strategic initiatives, and ensuring effective delivery of capability development programmes that enable staff to excel in their roles and drive organisational transformation.

Key Responsibilities

Strategic Implementation & Operational Excellence

• Translate organisational strategic priorities and learning objectives into comprehensive programme portfolios and implementation plans, ensuring optimal capability development at all levels
• Design and develop strategic learning interventions that address critical organisational capabilities and support transformation goals
• Lead strategic reviews of programme effectiveness and implement continuous improvement initiatives to enhance organisational outcomes
• Develop evidence-based recommendations for capability development investments and resource allocation, ensuring learning investments align with strategic development needs
• Manage allocated learning budgets strategically, ensuring optimal resource allocation and measurable return on investment
• Lead cross-functional strategic initiatives within P&OD that integrate learning solutions with operational processes and organisational change management

Learning Needs Analysis (LNA)

• Support the People Development team to plan and implement comprehensive organisation-wide LNA exercises, including:
  • Engaging senior leadership and internal stakeholders to identify organisational, departmental, and individual learning priorities and development needs
  • Using data-gathering tools to analyse learning needs and trends, prioritising learning interventions in alignment with strategic priorities and business objectives
  • Working with the Finance team to determine budget requirements for organisational learning needs and initiatives, ensuring resource optimisation and cost-effective delivery
  • Devising effective communication plans across all organisational levels
  • Cascading approved learning needs to departmental and individual learning plans
  • Managing the LNA exercise end-to-end and ensuring timely delivery of project milestones
• Create detailed strategic implementation plans that align learning initiatives with organisational strategic objectives and transformation timelines

Stakeholder Engagement & Strategic Partnerships

• Lead the evaluation and development of strategic partnerships with external learning partners, providers, academic institutions, and industry bodies
• Negotiate strategic agreements and manage key vendor relationships to support long-term learning objectives

General Responsibilities

• Coordinate and support related projects under the department's responsibility, working with internal and external stakeholders
• Collaborate with the P&OD team to contribute to cross-team projects and organisation-wide initiatives

Requirements

• Degree in Human Resources, Business Administration, or related field with minimum 6-8 years of progressive learning and development experience, including 1-3 years in strategic planning and management roles
• Deep expertise in developing and maintaining systems and processes for operational excellence
• Proven experience in stakeholder engagement across all organisational levels
• Strategic thinking and analytical skills with ability to develop comprehensive learning strategies and frameworks
• Strong business acumen with ability to translate organisational needs into strategic learning solutions
• Advanced project management skills to manage multiple complex strategic initiatives simultaneously
• Exceptional communication and presentation skills with ability to influence and engage stakeholders
• Innovation mindset with ability to identify and implement emerging learning trends and technologies