Senior / Patient Service Associate (Operating Theatre)

Main Duties & Responsibilities

• Perform required entries in computer systems such as SAP, EMR. Data entry for patient registration, admission, transfer and discharge.
• Perform payment and financial counselling duties for surgical procedures and services.
• Provide support for OT/Endo listing and services
• Print elective listing for Nursing Teams to confirm elective list
• Contact patients on day before procedure to reinforce time to come to Centre for admission and fast instructions accordingly.
• Prioritise and organise patient timings for registration according to the listing.
• Perform booking of outpatient appointment for patients and booking of inpatient beds for patient requiring admission.
• Use the respective Electronic Medical Records system to trace the necessary patient records
• Liaise with vendors and suppliers for receipt and invoices of supplies.
• Order, and maintain dry rations and other supplies for patients and NOK.
• Provide general administrative support to the department
• Handle incoming and out-going mails, attend to queries from internal and external parties pertaining to the theatre facilities and services.
• Order, maintain and arrange stationaries and other supplies for departmental use.
• Provide support for pantry and catering supplies and locker management.
• Collaborates and co-operate with other departments and health-care personnel in smooth delivery of patient care and services.