Senior Executive/Assistant Manager (Emergency Preparedness & Security)

JOB DESCRIPTION

1. To oversee the implementation of Visitor Management System and C3 System from planning and execution to monitoring and delivery, ensuring the successful deployment of the VMS by vendor within the specified timelines and budgets.

2. To be responsible for orchestrating the seamless operation of C3 command center for hospital operations, with a focus on ensuring the readiness, effectiveness, and resiliency to support mission-critical functions.

3. To be responsible for the daily operation of the visitor management system.

MAJOR DUTIES AND RESPONSIBILITIES

(A)       SPECIFIC (80%)

1. Project Management (C3 System & Visitor Management System)
   1. Project Planning and Initiation
   2. Stakeholder Engagement and Communication
   3. Scope and Change Management
   4. Risk Assessment and Mitigation
   5. Quality Assurance and Testing
   6. Documentation and Reporting
2. Operations (C3 Command Center)
   1. Operational Management
   2. Technology and Infrastructure Management & Optimization
   3. Situation Awareness and Decision Support
   4. Communication and Collaborations
3. Operations (VMS)
   1. Team Management
   2. Visitor Assistance and Customer Service
   3. System Monitoring and Maintenance
   4. Process Improvement and Optimization

B)         GENERAL (20%)

1. To undertake ad hoc / cross functional projects.
2. To perform any other duties as assigned.

JOB REQUIREMENTS

EDUCATION, TRAINING AND EXPERIENCE

• Degree with relevant experience

• Senior Executive: Minimum 3 years of working experience in Healthcare with ops centre and project management experience; preferable have experience managing pandemic ops

• Assistant Manager: Minimum 5 years of working experience in Healthcare with ops centre and project management experience; preferable have experience managing pandemic ops