Senior Executive/ Executive

Job Responsibilities:

1. General Practitioners (GP) engagement

• Support the HOD with region-specific engagement of GP interested to onboard to Central-North Primary Care Network (CN-PCN)
• Perform background checks, schedule engagement and facilitate on-boarding/application on potential GPs to onboard the PCN and Healthier SG (HSG)
• Maintain the GP partners’ master list
• Work with GPs and clinic staff to establish the referral workflow for PCN patients within their clinics
• POC between GPs and CN-PCN admin team on any PCN and HSG matters

2. PCN Operations & Administration

• POC for external service providers
• Update the Memorandum of Agreement (MOU) and Letter of Appointment/Agreement of stakeholders
• Provide support in CN-PCN-related annual audits
• Provide secretariat support for stakeholders’ and department meetings

3. Funds Management

• Verify invoices and raise payment requests to disburse funds to GPs and external service providers
• Ensure accuracy of supporting documents for claims submissions
• Liaise with service providers and NHGP Finance on billing matters

4. Data Analytics and Reporting

• Prepare and submit required data to AIC/MOH annually
• Support tracking of ancillary services workload
• Prepare performance indicator reports, and ad hoc data for reporting to stakeholders
• Study trends of clinical and process outcome indicators to identify gaps for improvement

5. Team Management

• Work closely with the team of Primary Care Coordinators (PCC) in leave forecasting, rostering and deployments and collecting of data for submission to AIC/MOH
• Gather feedback from PCCs on any ground issues involving deployments, GP doctors, workflows and other related matters
• Mentor junior staff, promote teamwork, cooperation and harmonious working relationship among the PCCs.

6. Quality Improvement & Project Management

• Support the PCN in quality improvement projects to achieve better clinical and process outcomes
• Support / Lead projects for CN-PCN and NHG cluster.

Job Requirements:

• Degree holder in any related discipline.
• At least 2-3 years of management accounting working experience, preferably in healthcare setting.
• Willing to travel to region-specific GP clinics
• Proficient in Microsoft Office (e.g. Word, Excel, PowerPoint)
• Possess an analytical and inquisitive mind
• Strong organizational, interpersonal and communication skills
• Able to work independently with minimal supervision
• Meticulous and accurate, able to complete tasks within timelines

We regret to inform only shortlisted applicants will be notified.