Patient Service Associate

Contract Type: 1 Year Contract

Roles and Responsibilities:

• Assists to oversee the smooth and efficient running of the clinic counter
• Attends to patients' enquiries, provide directions and assist with clarifications
• Assists in patients' registration, billing, and Medisave applications
• Makes appointments for follow-up patients
• Assist with doctors' requests and procedures / screening
• Brings patients to clinics for evaluation / consultation when required
• Assists in transporting & collection of Laboratory specimens / medication
• Performs other duties as assigned by the Assistant Manager or Senior Executive

Job Requirements:

• GCE 'N' Level and above
• At least 1 year of direct frontline customers' service experience
• Proficient in Microsoft Office