Patient Service Associate
Keen to provide quality customer service to patients and support services at various service touch points in a polyclinic?
As the polyclinic's service ambassador, you will help patients navigate through our healthcare systems by attending to their queries, resolve their challenges, promote and educate health services/programmes. You will provide prompt and excellent frontline services to patients including patients’ registration, handing patients’ enquiries, appointment scheduling and collection of payments in a fast-paced environment.
We are on the lookout for passionate individuals who are keen in bringing a smile to our patients!
So if you have what we are looking for, we want you!
- GCE 'A'/ 'O'/ 'N' level or NITEC qualification
- Good communication skills in English and a local language/dialect
- Good Team player with a passion for service excellence
- Pleasant disposition, personality and good interpersonal skills
- Ability to multi task and work in a fast-paced and dynamic environment
- Able to commit to work on weekdays and scheduled Saturdays
Openings are available in Ang Mo Kio, Hougang, Kallang, Geylang, Toa Payoh, Woodlands, Yishun, Khatib, Sembawang and upcoming Serangoon polyclinics.