Patient Service Associate

Institution:  National Healthcare Group Polyclinics
Family Group:  Ancillary

Keen to provide quality customer service to patients and support services at various service touch points in a polyclinic?

 

As the polyclinic's service ambassador, you will help patients navigate through our healthcare systems by attending to their queries, resolve their challenges, promote and educate health services/programmes. You will provide prompt and excellent frontline services to patients including patients’ registration, handing patients’ enquiries, appointment scheduling and collection of payments in a fast-paced environment.

 

We are on the lookout for passionate individuals who are keen in bringing a smile to our patients!

 

So if you have what we are looking for, we want you!

  • GCE 'A'/ 'O'/ 'N' level or NITEC qualification
  • Good communication skills in English and a local language/dialect
  • Good Team player with a passion for service excellence
  • Pleasant disposition, personality and good interpersonal skills
  • Ability to multi task and work in a fast-paced and dynamic environment
  • Able to commit to work on weekdays and scheduled Saturdays

    Openings are available in Ang Mo Kio, Hougang, Kallang, Geylang, Toa Payoh, Woodlands, Yishun, Khatib, Sembawang and upcoming Serangoon polyclinics.