Patient Service Associate

As a Patient Service Associate, you will be expected to deliver friendly, efficient customer serviec and create a warm and welcoming atmosphere for all of internal and external customer / patients witht he key aim of providing excellent patient care.

MAJOR DUTIES AND RESPONSIBILITIES

• Assists to oversee the smooth and efficient running of the clinic counter
• Attends to patients' enquiries, provide directions and assist with clarifications
• Assists in registration and billing of patients accurately
• Makes appointments for follow-up patients
• Assist with doctors' requests
• Assists patient with Medisave application
• Performs other duties as assigned by the Asst / Clinic Operations Executive

Job Requirements

• GCE 'N' Level and above
• At least 1 year of direct frontline customers' service experience
• Proficient in Microsoft Office