Patient Service Associate

Institution:  Tan Tock Seng Hospital
Family Group:  Ancillary

Challenges

You will need to demonstrate care, empathy and professionalism in delivering prompt and excellent frontline services to patients. You will handle the registration of patients' visits, appointment scheduling, collection of payments, and provide financial counselling. In addition, you will handle the administration of patients' records and assist doctors with patient's medical reviews in the consultation rooms.
 

Requirements

Diploma in any discipline/ GCE 'A'/'O' Level/ Higher NITEC in Business Studies/ NITEC in Service Skills

Able to multi-task and work in a fast-paced and dynamic environment

A team player with good interpersonal communication skills

Experience in frontline customer service is preferred

Proficiency in computer application