Patient Service Associate, Emergency Department (3R Shift)
Institution:
Tan Tock Seng Hospital
Family Group:
Ancillary
Challenges
As a Patient Service Associate at Emergency Department, you will be at the very forefront of operations to support the department in delivering patient care.
• Patients' and Visitors' registration
• Billing and payment
• Appointment scheduling (handling both in and outbound calls, facsimiles, and emails)
• Observation ward monitoring: Preparing necessary medical documents for doctors' review
• Admission and discharge coordination.
Requirements
• General Diploma / ITE certificate
• Experience in customer service
• Experience working in highly stressful / Dynamic work environment would be advantageous
• Able to perform 3 rotating shifts on a 6-day work week including weekends and public holidays
• Service-oriented, good team player
• Good in IT Skills