Patient Service Associate, Emergency Department (3R Shift)

Institution:  Tan Tock Seng Hospital
Family Group:  Ancillary


As a Patient Service Associate at Emergency Department, you will be at the very forefront of operations to support the department in delivering patient care.

Patients' and Visitors' registration
Billing and payment
Appointment scheduling (handling both in and outbound calls, facsimiles, and emails)
Observation ward monitoring: Preparing necessary medical documents for doctors' review
Admission and discharge coordination.


General Diploma / ITE certificate

Experience in customer service

Experience working in highly stressful / Dynamic work environment would be advantageous

Able to perform 3 rotating shifts on a 6-day work week including weekends and public holidays

Service-oriented, good team player

Good in IT Skills