Patient Information Associate

Institution:  Tan Tock Seng Hospital
Family Group:  Ancillary

Job Responsibilities:

  • Provides information and/or direction upon enquiries from members of the public.
  • Reception of patients from ambulance, private transport and walk-in patients.
  • Send patients on wheelchair or trollet to their destination when necessary.
  • Assists patients on ad off wheelchair and trolley with care.
  • Assists in serving drinks and diet to patients.
  • Updates patients and next-of-kin on waiting time for consultation.
  • Issues pagers to next-of-kin.
  • Assists patients at self-registration kiosk at ED.
  • Any other duties as assigned.