NHGD Patient Service Associate - Mobile (1 Year Contract to Perm)

Institution:  National Healthcare Group Diagnostics
Family Group:  Ancillary

Job responsibilities


Reporting to the Laboratory/Radiographer In-Charge, you will provide excellent customer service to patients in the Laboratory and/or Radiography sections. You will be responsible for the reception of patients at NHG Diagnostics centres and/or the mobile fleets. You will also support other patient service functions including registration of patients, appointment scheduling, handling of queries, billing & payment collection and general administrative tasks as assigned.  


Job Requirements

  • Diploma, Higher / Nitec qualification or GCE A/O/N level
  • Experience in customer service / healthcare industry will be an advantage
  • Positive thinker and team player with good communication and interpersonal skills
  • Able to multi-task and work well in a fast-paced environment
  • Computer literate and willing to learn
  • Willing to travel and work on weekends when there is a project assigned