NHGD Patient Service Associate (1 Year Contract to Perm)

Job Scope

Reporting to the Laboratory-In-Charge, you will provide excellent customer service to patients in the Laboratory and Radiography sections.  You will be responsible for the reception of all appointments and walk-in patients at the laboratory and radiography clinic.  Other duties include answering incoming telephone calls, managing patients' registration, assisting in appointment scheduling, and performing general administration and cashier duties.

Job Requirements

• with at least NITEC with 2-3 years of relevant working experience in the healthcare/ service industry
• a positive thinker, and team player with a pleasant disposition
• able to communicate with mandarin speaking patients when needed
• able to work well in a fast-paced environment
• have strong customer service experience
• with basic computing knowledge and willing to learn
• it will be an advantage if you are able to start work immediately