Manager / Asst Manager, Digital Smart Health Office

Institution:  Tan Tock Seng Hospital
Family Group:  Administration

Looking to make your next big jump more meaningful in the public healthcare sector? Join us in our Digital & Smart Health Office (DSHO) to be the difference.

 

The Hospital without Walls arm under DSHO supports the Digital Transformation Council (DTC) to drive digital standards, process and policies that accelerate the pace of innovation for the Strategic Innovation Programmes (SIPs) workgroups and Digital Innovation Technologies (DITs) workgroups.

 

Key Roles of Hospital without Walls (HoW) arm

  • Develop simplified, digital-enabling standards, processes and policies that are secure, intuitive and clearly articulated to enable project teams to move faster and seamlessly, driving the acceleration of Digital Transformation.
  • Create a transparent and unified digital-first approach across the hospital through building relationships and partnering with key subject matter experts and stakeholders: MOH, IHIS, NHG and other related agencies and internal functional groups, including legal, IT, procurement, and finance.
  • Plan and conduct key institution pre-budget exercises, project progress and budget utilization reports, performance management tracking, project reviews or approval as the Digital Transformation Council (DTC) Secretariat.
  • Manage the knowledge management registry that tracks digital innovation efforts and to collate lessons learnt to reduce duplication, build corporate knowledge and enable innovators to start and succeed in digitization efforts effectively and efficiently.

 

As Assistant/Manager, HoW Collaboration Specialist, your main duties and responsibilities include:

  • Explore and manage new strategic digital innovation programmes, initiatives and workflows targeted to accelerate Digital Transformation under HoW.
  • Engage stakeholders and users to ensure the robustness of the programmes and initiatives during its development, and that user experience and needs are incorporated at implementation to promote on-boarding and large-scale adoption.
  • Coordinate, manage and track the programmes and initiatives outcomes and budget for updates to senior management.
  • To be the TTSH representative to gather business requirements across SIPs and DITs for cluster or national-level innovation efforts.
  • Work closely with the HoW SIP Accelerator and DIT Incubator in identifying and match-making government, public, commercial digital innovation partners to support innovation collaborations.
  • Forge effective partnerships with internal and external partners and to grow mindshare, continued sustainability and success.
  • To work directly with project owners to accelerate institution identified key digital innovation project.
  • Communicate the digital innovation efforts of HoW on internal facing platforms.
  • Any other task as assigned.

 

Skills and Experience You'll Bring

  • Min. 6 years of experience, preferably in the areas of business and program development, key account management or digital governance experience
  • Dynamic and self-motivated individual, and enjoys working in fluid and fast-paced environment.
  • Strong problem-solving and critical reasoning skills, with the ability to navigate new situations using industry/institution acquired knowledge, processes, data and analytics.
  • Be able to effect change, garner resources, and manage people and projects.
  • Excellent interpersonal & relationship building skills and communication skills (presentation, verbal, written, listening).
  • Good time management and ability to multi-task.
  • Able to work well independently and as a team player.
  • Experience in healthcare administration or healthcare IT technology is preferred.
  • Experience in business improvement and transformation through the use of technology is preferred.
  • Experience working in start-up environments would be an advantage.

 

Qualifications

  • Degree in relevant disciplines (Business Management or Administration, Healthcare Management, Science, Engineering or any health/technology related discipline) along with deep interest in digital transformation and new technologies.

 

If you are passionate about technology and have a "change agent" attitude to constantly push boundaries to drive new opportunities & ideas, come talk to us.