Manager (HR Business Partner - Medical)
We are seeking an experienced HR Business Partner (Medical) to provide comprehensive HR consultation and services to Clinical leaders, Management and Staff. The successful candidate will develop HR plans and initiatives aligned with, and supportive of, the business objectives of the assigned departments.
The scope of HR consultation and services includes, but is not limited to, talent attraction and retention, performance management, compensation, talent development, and employee engagement.
The incumbent will also play an integral role in implementing human resource strategies and contributing to other HR and organization-wide projects.
Key Responsibilities
Operational Support
- Be the point of contact for all operational HR queries from the business units.
- Deliver timely & effective resolutions to these queries in partnership with internal HR sections.
- Process timely renewals of employment contracts, end-of-contract exits (e.g. resignation, retirement, dismissal and death), change in employment terms (e.g. part-time request, transfers, etc) as well as re-employment contracts (post-retirement) in accordance with HR policies and practices in partnership with HRBPs
- Process of out-of-system transaction applications such as overtime, claims and job-related allowances
- Manage the onboarding of new hires
- Handle staff grievances, including counselling and co-manage staff disciplinary matters.
- Partner with the shared services team to deliver a full spectrum of HR services to all levels of staff in compliance with HR policies, audit requirements and legal obligations (e.g. Employment Act, CPF & IRAS regulations)
Compliance & Reporting Support
- Participate in internal & external audits
- Ensure the accuracy of employee data for business units through monthly audits
- Develop and maintain HR Dashboard for business units in collaboration with HR sections as required
- Run monthly/ad hoc HR reports & metrics
- Monitor and report on manpower and succession plans.
Business Support
- Provide advice and guidance to Clinical Heads of Department on performance management related matters, resolve complex employee relations issues and address grievances.
- Be conversant with the manpower plans of the business units
- Participate in leadership meetings and proactively provide inputs in the development of business and operational plans/ initiatives
- Work closely with management and employees to improve work relationships, build morale and increase productivity and retention.
- Develop clear understanding of business/ function needs and objectives, analyse trends and metrics to provide effective HR solutions to the stakeholders.
- Align and achieve synergies with other HR teams in processes related to performance appraisal exercises, mass salary reviews and bonus exercises, recognition and developmental awards' nominations and budget exercises.
- Proactively identify gaps in the existing processes, propose and drive changes necessary to establish good HR practices.
Job Requirements
- Degree or Diploma in Human Resources or equivalent, with at least 4 to 5 years of relevant experience as an HR Business Partner.
- Preferably at least 2 to 5 years relevant HR generalist experience in healthcare sector
- Excellent communication and interpersonal skills
- Proactive, meticulous, resourceful, and able to work effectively both independently and collaboratively in a fast-paced, dynamic environment.
- Strong problem-solving abilities with a customer service orientation
- Strong analytical skills with proficiency in HRIS and MS Office applications
- Good understanding of the Employment Act.
- Takes initiative and is able to work independently while also being an effective team player
- Able to engage, guide and partner with senior leaders on strategic HR matters