Manager, Data Exchange Unit

Institution: Tan Tock Seng Hospital

Family Group: Administration

JOB SUMMARY
1. Lead DXU team to support Tan Tock Seng Hospital (TTSH) Chief Data Officer (CDO) and drive TTSH’s data strategy, manage its data assets and facilitate data exploitation.
2. Responsible to review and update TTSH data-related policies in compliance with MOH and NHG policies on data governance and management.
3. Oversee the management of Platform for one-stop request in TTSH (PorT) to facilitate data requests.

MAIN DUTIES AND RESPONSIBILITIES
SPECIFIC
• Support and work closely with the Chief Data Officer (CDO) to develop and implement TTSH Data Strategy to enable data exploitation for meaningful and insightful decision making.
• Develop, review and update TTSH data-related policies to ensure alignment with Ministry of Health’s (MOH) and National Healthcare Group’s (NHG) data policies (e.g., MOH’s HealthTech Instruction Manual - Data Management (HIM-DM) and NHG Data Access & Sharing Policy).
• Oversee the management and maintenance of Platform for one-stop request in TTSH (PorT) to facilitate data requests by TTSH and NHG staff. Put in place protocol that complies with relevant data access, sharing, and security policies.
• Serve as a point-of-contact to liaise with other NHG institutions’ DXOs and external parties for data request as well as to contribute to NHG’s analytics and digitalization effort.
• Develop and implement proper data assets management standard operating procedures and workflows across the Data Life Cycle from data acquisition, fusion, access and distribution to disposal (e.g. tracking and maintaining registries of data access, monitoring of data handling and disposal processes).

• Collaborate with relevant TTSH departments/units to build staff literacy, competency, capabilities, and knowledge in safe, efficient, and effective data exploitation and management on various platforms such as Oracle OBIEE/OAS, SharePoint, NGEMR, etc.
• Oversee the secretariat support for departmental and hospital working committees to support TTSH’s digital transformation agenda and build communities of practice to share knowledge and best practices (e.g. Data Management Working Committee (DMWC) and Artificial Intelligence and Data Analytics (AiDA) Digital Innovation Technologies (DIT) committee).
• Lead change management, engagements, and communications with different levels of stakeholders, on issues pertaining to data management, data sharing, and data exploitation.

GENERAL
• Provide prompt feedback to supervisor in anticipation of work-related problems.
• Perform duties as assigned by the Supervisor or Head of Department.

• Contribute in strategic planning for the department.

JOB REQUIREMENTS

Degree in Computer Science, Computer Engineering, Computing in Information Systems, Information Management or Management Information Systems or related fields
At least 5 years of relevant working experience in business data management and governance with experience in developing data strategy as a strong advantage.
Experience in handling compliance reviews or overseeing data management / IT systems is preferred.
Experience in data analytics is an added advantage.

Possess strong data and technological knowledge, covering recent topics such as data governance, data policies and data domains.

Familiarity with public healthcare operations with working knowledge of data management, handling, and governance, and the regulatory requirements pertaining to the usage and sharing of data will be an added advantage.
Demonstrated leadership ability and experience in a Business Unit/Function role.

Proven ability to execute large complex change programs.
Strong project management leadership.
Analytical ability to develop and implement new concepts and tools.
Pro-active, resourceful, able to take challenges, work independently or as a team.
Possess good communication and interpersonal skills with the ability to get buy-in from stakeholders.