Manager, Data Analytics

Job Purpose

The Manager will play a pivotal role in advancing the organization’s strategic growth in Value-Based Care (VBC) under Clinical & Academic Development. This position is critical in driving initiatives that improve clinical outcomes and optimize resource utilization.

Key Responsibilities

Data Analytics & Performance Monitoring

• Analyze healthcare utilization and clinical data to identify opportunities for improvement.
• Develop metrics and dashboards to monitor clinical outcomes and healthcare service utilization.
• Collaborate with stakeholders to ensure dashboards and indicators meet operational and strategic needs to drive Value-Based Care in NHG Health.

Strategic Planning & Stakeholder Engagement

• Support the Assistant Director in leading stakeholder engagement and driving strategic planning for Value-Based Care initiatives across NHG.
• Contribute to work plan formulation and collaborate with cluster-wide multidisciplinary teams.
• Partner with external stakeholders, including the Ministry of Health (MOH), Synapxe, and other key organizations, to align processes and resource planning with VBC strategies.

Data Infrastructure & Collaboration

• Collaborate with healthcare professionals, data analysts, Finance, and IT teams to enhance data infrastructure and facilitate data sharing across NHG Health.
• Provide insights to strengthen systems that enable value-based care initiatives across the NHG cluster.

Team Coordination & Process Optimization

• Assist in streamlining team efforts to scale and improve efficiency in data analytics, access to data, and utilization.
• Drive initiatives that enhance team coordination and stakeholder engagement to accelerate VBC implementation.

Core Responsibilities

• Drive improvements through data analytics, including analyzing patients’ utilization and creating condition-specific dashboards to monitor improvements. (Approx. 40% of time)
• Work closely with internal and external stakeholders to align measurements and drive Value-Based Care improvements. Objectives include:
  • Optimize resource utilization and ensure cost-effectiveness.
  • Develop and maintain a financially sustainable value delivery system.
  • Benchmark NHG’s performance nationally and internationally and encourage sharing of best practices. (Approx. 20% of time)
• Conduct data analysis and leverage relevant resources to identify opportunities that deliver meaningful outcomes for patients and providers. (Approx. 20% of time)
• Prepare regular quarterly reports, meeting papers, and presentation materials for senior management and MOH. (Approx. 10% of time)
• Undertake any other duties assigned by the Supervisor. (Approx. 10% of time)

Job Requirements

Education/Training/Experience

• Minimum: Bachelor’s Degree with at least 3 years of relevant working experience.
• Preferred but not required: Bachelor’s degree in Data Science, Analytics, or a related discipline.
• Direct experience in Project Management and Data Analytics.
• Proficiency in SQL, Tableau, Python, and/or R.
• Capable of interpreting complex data and deriving actionable insights to support strategic decisions.
• Ability to lead discussions and collaborate effectively with diverse, multidisciplinary stakeholders across all levels and institutions.
• Ability to function as a change agent, fostering mindset shifts for cross-institutional, hospital-wide initiatives and cultivating a culture of collegiality and effective teamwork.

Personal Attributes

• Improvement-Oriented Mindset
• Strong Analytical Skills
• Numerical Aptitude
• Independent and Collaborative