Executive / Senior Executive, Business Office

Institution: Institute of Mental Health

Family Group: Ancillary

Position: Executive / Senior Executive

Department: Business Office

Job Description:

We are looking for Executive / Senior Executive, Business Office to join our team. This role is essential in managing financial operations, ensuring accuracy in reconciliations, supporting system-related issue resolution, and driving process improvements.

Job Responsibilities:
• Oversee the enquiry /collection counter, ensuring efficient operations and customer service.
• Oversee daily collection reconciliations, identifying and ensuring discrepancies are resolved promptly.
• Ensure bank reconciliations are accurate and outstanding items are cleared in a timely manner.
• Liaise with Accounts Receivable Shared Services to ensure timely and proper recoveries.
• Review and approve waivers in accordance with policies and guidelines.
• Prepare, analyse, and present management reports to support financial decision-making.
• Collaborate with internal stakeholders to identify and implement process improvements that enhance operations.
• Ensure compliance with financial policies, procedures, and audit requirements.
• Assist in month-end and year-end closing activities, including reconciliations and reporting.
• Provide training and guidance to staff on financial processes and system usage.
• Work with IT and system vendors to resolve issues, test and implement system enhancements.

Requirements:

• Degree or diploma in Business, Accounting, Finance, or a related field
• Strong analytical skills with attention to detail and problem-solving abilities.
• Proficiency in financial reconciliation, reporting, and compliance.
• Excellent communication and stakeholder management skills.
• Ability to work independently while ensuring adherence to financial controls and policies.

About IMH:

The Institute of Mental Health (IMH) in Singapore, established in 1928, is a premier 2,000-bed psychiatric hospital nestled in Buangkok Green Medical Park, providing comprehensive mental health services across 50 inpatient wards and 7 outpatient clinics, while also playing a pivotal role in training the next generation of mental health professionals through the NHG-AHPL Residency Programme and collaborations with local academic institutions.