Executive Asst

Institution:  National Skin Centre
Family Group:  Ancillary

Statement of Purpose:

You will assist the Clinic Manager and/or Clinic Executive to plan, schedule and co-ordinate daily clinic

operations and resource utilization to ensure efficient management of medical manpower deployment and

communication with stakeholders i.e. Medical, Nursing and Lab

 

 

MAJOR DUTIES AND RESPONSIBILITIES

 

A Specific ( 90 %)

 

1 Ensure efficiency in day-to-day manpower deployment and services of various clinics within

National Skin Centre

2 Involve in the planning of services and work in collaboration with clinical, nursing,

laboratory, and pharmacy.

3 Prepare Doctor Weekly roster, resource allocations and load balancing.

4 Manage day-to-day medical manpower deployment in the event if unplanned absenteeism.

5 Supervise subordinates to ensure high quality standards are maintained.

6 Analyse workflow, work processes and staff adherence to booking rule to ensure

operational efficiency.

7 Assist in the planning of the training programmes, activities and projects pertaining to Clinic

Operations

8 Prepare monthly reports for submission to various departments i.e. Medical Affairs/Finance

9 Any other duties as assigned.

 

B General ( 10 %)

 

1 Conduct regular staff pep talk and work review meetings.

2 Serves in relevant committee as assigned.

3 Lead quality improvement efforts, e.g. 6S

4 Performs other duties as assigned by the Clinic Operations Manage

 

Job Requirements

Diploma in Business Studies or equivalent

Call Centre experience preferred