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Executive Asst, Business Office

Institution:  Institute of Mental Health
Family Group:  Ancillary

Position: Executive Assistant

Department: Business Office

 

Job Description:

Reporting to the Assistant Manager of the Business Office, provide support for the Accounts Receivable function and oversee the operations of the Business Office counter. 

 

Job Responsibilities:

  1. Liaise with ARSS to ensure prompt and effective recovery actions are taken before writing off;
  2. Review write off submissions from ARSS;
  3. Work closely with Emergency Services, Clinics & Wards to ensure patients with high AR are closely monitored for payment;
  4. Counsel and make payment arrangement for patients with high AR;
  5. Assist in the creation of new Customer Account and waiver postings for in-house programme;
  6. Ensure collections are posted accurately and timely;
  7. Review Clinic handover report and ensure all statements, cancellation receipts and discrepancies are properly accounted for and duly acknowledged by Cashier & Supervisor;
  8. Prepare daily/ weekly/ monthly reports and schedules;
  9. Attend to enquiries and perform Counter coverage.

 

Requirements:

Competency

  1. Service-oriented, confident and have a passion for helping others.
  2. Good communication and interpersonal skills
  3. Basic accounting knowledge

 

Educational and Professional Requirements

  1. ITE or Diploma holder
  2. Fresh Graduates are welcome to apply
  3. Proficient in Microsoft Office applications

 

About IMH:

The Institute of Mental Health (IMH) in Singapore, established in 1928, is a premier 2,000-bed psychiatric hospital nestled in Buangkok Green Medical Park, providing comprehensive mental health services across 50 inpatient wards and 7 outpatient clinics, while also playing a pivotal role in training the next generation of mental health professionals through the NHG-AHPL Residency Programme and collaborations with local academic institutions.  

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