Executive Assistant, Medical Social Service

MAJOR DUTIES AND RESPONSIBILITIES

⦁ Manage front counter duties, attend to enquiries from telephone calls, emails (department email account) and walk-in visitors and re-direct to appropriate staff to manage where necessary.

⦁ Register and allocate referrals to respective staff in-charge

⦁ Maintain departmental filing and e-filing system in a systematic manner

⦁ Reply to routine letters and emails without supervision

⦁ Assist in payment of funds as authorized by Medical Social Worker

⦁ Translate for Medical Social Worker/ Social Work Assistant

⦁ Raise orders for departmental office supplies

⦁ Booking of facilities and setting up of teleconsult

⦁ Participate in projects that improve the work processes in department/hospital

⦁ Actively involved in hospital and department’s initiatives

⦁ Embrace continuous improvements as our way of life by improving and refining work performance on a daily basis

Education, Training and Experience

Diploma

Preferably with experience working in social service / healthcare setting

Proficient in spoken and written English and fluent in Mandarin or at least one Chinese dialect