Executive (Billing Adjustment), Business Office

Institution:  Tan Tock Seng Hospital
Family Group:  Administration

The Challenges

  • Work with the Business Office Manager/HOD to establish and implement policies and procedures for billing.
  • Supervise daily billing activities to ensure accuracy and timeliness.
  • Process claims with internal and external parties in a timely manner.
  • Review monthly unbilled receivables.
  • Monitor accounts receivables for prompt payment.
  • Prepare and present summaries, reports, statistics as required to monitor performance of staffs or billing activities.
  • Handle patient inquiries and complaints.
  • Plan career development and job redesign for subordinates.
  • Serve as Departmental Security Controller for the Patient Accounting System and manage computer access.
  • Perform other duties as assigned.


The Requirements

  • Degree in Business Administration, Accounting or equivalent.
  • Experience in Healthcare Industry is preferred, but not mandatory.
  • At least 3 years of relevant working experience, including 1 year supervisory experience.


(This role is for a 5 day work week, staff will be on Saturday duty on a rostering basis.)