Executive, Operations (Eye)

Role Overview: 

To plan, develop and provide operational support in the delivery of eye care services at our prestigious Eye Centre and Clinic 1A. You will drive operational excellence through process optimisation and quality improvement initiatives, working closely with stakeholders to enhance patient care delivery and service standards.

Key Responsibilities: 

• Manage daily clinic operations and workflow optimisation 

• Generate and analyse departmental statistics and KPIs for performance monitoring and strategic planning 

• Drive quality improvement projects and service innovations 

• Review and enhance clinical processes and patient care pathways 

• Support resource planning, scheduling, and utilisation

• Contribute to budget planning and sustainable business development

• Provide secretariat support for department meetings, including agenda preparation and minutes documentation

Requirements: 

• Degree holder in any discipline 

• At least 2 years of relevant experience (healthcare background preferred) 

• Excellent analytical and problem-solving capabilities 

• Strong communication and stakeholder management skills 

• Proven ability to multitask and coordinate multiple projects 

• Good numerical aptitude and attention to detail 

• Self-motivated with a passion for healthcare excellence 

• Strong team player with ability to work independently