Executive, Group Health Informatics Office

Job Purpose

The Clinical Informatics Portfolio Executive is responsible for managing and coordinating change requests and demands from NHG institutions. This role involves the management, coordination, and tracking the progress of NGEMR-Epic programs as well as clinical systems projects to ensure they are aligned with NHG’s vision and mission, as well as ensure that the projects deliver value in terms of improved patient outcomes, operational efficiency and compliance with regulatory standards.

MAJOR DUTIES & RESPONSIBILITIES

Portfolio Management

1. Maintain a comprehensive portfolio of clinical informatics projects.
2. Prioritize projects based on strategic importance, resource availability, and potential impact.
3. Monitor and report on the status of projects within the portfolio, ensuring timely completion and alignment with organizational goals.

Project Coordination

1. Coordinate with clinical and IT teams to define project scope, objectives, and deliverables.
2. Facilitate communication and collaboration among stakeholders, including clinicians, IT staff, and executive leadership.
3. Ensure that projects are executed within the defined scope, timeline, and budget.

Stakeholder Management

1. Engage with clinical staff to understand their needs and challenges, ensuring informatics solutions are user-centric.
2. Serve as a liaison between clinical departments and the IT department, translating clinical requirements into technical specifications.

Portfolio Resource Management and Performance Measurement

1. Maintain standard operating procedures (SOP) for key processes to ensure demands are assessed and prioritised.
2. Develop visual management to track project progress, identify bottlenecks and ensure transparency of portfolio.
3. Maintain the collection, monitor and analyze the portfolio performance metrics, provide insights and recommendations for process improvement.

Continuous Improvement

1. Regularly review and refine processes to enhance the efficiency and effectiveness of the portfolio and project management.

Other duties as directed by the HOD and reporting officer.

JOB REQUIREMENTS

Education/Training/Experience

• Bachelor’s degree in Healthcare Informatics, Health Information Management, Computer Science, Operations, Engineering, or a related field.
• Experience in project management and portfolio management in a healthcare setting is preferred.

Personal Attributes/Competencies

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• Strong and effective communication and stakeholder management abilities.
• Stakeholder centric and values team work.
• Highly analytical, enjoys planning and structures, and possess strong problem-solving abilities.
• Proactive, self-driven, highly motivated, responsible, resourceful and highly adaptable.
• Proficient in data analysis and interpretation.
• Knowledge of healthcare regulations and standards preferred.
• Technical proficiency in informatics tools and systems and familiarity with electronic health record (EHR) systems, particularly Epic EMR, is advantageous.
• Professional certification in Project Management, ITIL or equivalent areas is optional.