The Executive will be responsible to support the Education Development Office by assisting and coordinating postings and evaluations, faculty activities, orientation of residents, programme planning and scheduling, examinations and teaching activities.

Support the supervisor in the area of operations & administrative support for postgraduate educational activities for residency programmes.

Support the faculty development activities and monitoring of budget for optimisation of funding allocated.

MAJOR DUTIES AND RESPONSIBILITIES

(A)         SPECIFIC

1.           Programme Accreditation and Management

• Monitor and track resident training requirements and compliance.
• Understand the requirements set by MOH, JCST, RAC and ACGME-I/APMES, and assist the Associated Programme Director (APD) in ensuring that programmes meet the requirements.
• Provide secretariat support to programme sub-committees and meetings: biweekly ADIO meetings, KTPH teaching committee meetings, ADIO-CMB and any other ad hoc meetings related to resident training.
• Ensure timely submission of management reports and KPIs to Director and NHG GME for forward submission, e.g., to MOH and relevant professional bodies.
• Establish workflow and procedures with the ADIO, APD and Director; and direct workflow for administrative paperwork, records and filing systems for programmes.

2.           Administering and Maintaining a Conducive Educational Environment

• Organise and coordinate programmes’ curricula and teaching.

• Coordinate rotations by trainees from respective sponsoring institutions.
• Manage and supervise administration of the evaluation and assessment of programmes.
• Manage the collation of duty hours, programme data and feedback received.
• Liaise with departments on training programmes.

3.           Identify and implement AI-enabled solutions to enhance operational efficiencyLead data collection and analysis initiatives.

• Support the implementation of AI solutions to streamline workflows.
• Expertise in the use of MS Excel (VBA/Macro).

4.           Data Collection and Analysis for Continuous Improvement

• Oversee the collection and analysis of data from faculty / trainees’ feedback.
• Oversee the generation of feedback and analytical reports.
• Liaise with internal and external stakeholders to collect and review feedback data from trainees and faculty.
• Business Process Improvement and decision making through data analyses.

5.           Faculty Appointment, Management and Development

• Assist in the appointment of faculty members and keeping record of their involvement, updating the various databases where applicable.
• Disseminate training-related information appropriately and timely to faculty.
• Coordinate programme-specific faculty development courses and briefings.
• Monitor and track faculty attendance in common and programme-specific faculty development programmes.
• Provide advice to faculty on residency related administrative matters.
• Ensure optimisation of faculty development funding budget through monitoring and tracking.
• Coordinate and liaise with HR and department on resident appraisal.
• Monitor and track end-of-posting residents’ evaluation of programmes; and faculty evaluation.
• Track and monitor KTPH and YCH junior doctor mandatory training courses.

6.           Funding and Department Assets Monitoring

• Oversight of the department assets and purchases are in proper record and documentation and are readily available in the event of audit.

7.           Preparation of documentation for Audit

• Documentation of data and information for annual audit.

(B)         GENERAL

              Programme Coordinators will also be required to support the ADIO and Director on:             

1. Logistic support during Open House and ah-hoc event like Education Award.
2. Orientation of Residents and Faculty as required.
3. Publicity support, inclusive of content and materials collation.
4. Policies and procedures pertaining to the programme and/or the site.
5. Provide support for exams and workshops when required.
6. Lead and participate in assigned initiatives and projects to achieve the institution's vision, mission, and strategic objectives.
7. Actively contribute to the development of graduate medical education and health     professions education in NHG.
8. Actively contribute to the development of other colleagues and the team.
9. Assist to collate and information / reports /statistics to internal and external stakeholders.
10. Logistical and administrative support for any other NHG-, hospital-, and EDO- wide events or projects.
11. Other ad hoc duties and projects assigned by ADIO and Director from time to time.

JOB REQUIREMENTS

(A)         EDUCATION, TRAINING AND EXPERIENCE

• Degree with at least 2 years of working experience
• Work experience in healthcare and/or education industry will be an added advantage
• Fresh graduates are welcome to apply

(B)         PERSONAL ATTRIBUTES

• Positive work attitude with a ‘can-do’ spirit
• Must be able to learn quickly on-the-job
• Excellent interpersonal, communication and presentation skills
• Attention to detail
• Must possess good coordination and organisational skills
• Independent and organised worker
• Task-oriented yet flexible
• Able to multi-task