Estates Officer

Position: Estate Officer

Department: General Services & Operation

Job Description:

Estate Officer plays a crucial role in providing support, planning, coordinating and management of Environment, Transport, Telecommunication, Audio-Video and Event functions, ensuring relevant stakeholders receive timely and efficient services while maintaining a high standard of customer service. 

Job Responsibilities:

1. Coordinate and manage Transport HA roster, preventive maintenance, and inspection.

2. Manage event planning and execution such as setup, teardown, troubleshooting and ensure smooth operation during event.

3. Coordinate with external vendors and service partners such as building consultants, contractors, housekeeping and environment services partners.

4. Resolve technical issues or work with vendors to resolve interruptions to telecommunication matters.

5. Ensure that testing and commissioning of the AV system, Environment, Telecommunication system and transport vehicles are properly carried out by vendors/ suppliers and tracking logs maintained for reporting purposes.

6. Implement change initiatives and futureproof solutions for Environment, Transport, AV system and Telecommunication system. Liaison person to work with external consultants for these solutions.

7. Execute audit programs for Environment and Transport Services.

8. Participate in site walks and follow-through with findings.

9. Liaise with internal departments to address equipment and service needs.

10. Manage and maintain relevant documentation and records.

11. Attend departmental staff meetings and record minutes.

12. Covering for Executive.

13. To perform any other duties as and when assigned.

Requirements:

Competency

1. Service-oriented, confident and have a passion for helping others.
2. Strong analytical skills requisite for problem solving.
3. Good time management skills and the ability to establish reasonable and attainable deadlines for resolution.
4. Good communication and interpersonal skills
5. Comfortable to work in a ward and clinic setting.

Educational and Professional Requirements

1. Diploma holder in Engineering or IT-related field.
2. Proficient in Microsoft Office applications, computer systems/software used in multimedia production.
3. Good knowledge and experienced in managing audio visual equipment, PABX system, Videoconferencing System, Events and Telecommunication projects.

About IMH:

The Institute of Mental Health (IMH) in Singapore, established in 1928, is a premier 2,000-bed psychiatric hospital nestled in Buangkok Green Medical Park, providing comprehensive mental health services across 50 inpatient wards and 7 outpatient clinics, while also playing a pivotal role in training the next generation of mental health professionals through the NHG-AHPL Residency Programme and collaborations with local academic institutions.