Deputy Director, Digital Smart Health Office

Institution: Tan Tock Seng Hospital

Family Group: Administration

MAIN DUTIES AND RESPONSIBILITIES

To work closely with senior Hospital's leadership, key internal and external stakeholders in order to strategise, formulate and implement TTSH's medium to long-term digital transformation roadmap
To synchronize TTSH's digital transformation roadmap and strategy with national and cluster level direction by partnering with key subject matter experts and stakeholders. This include, but not limited to, MOH, Synapxe, GovTech and other agencies and internal functional groups, including legal, DPO, IT, procurement and finance.
To spearhead evaluation of digital innovation project efforts and projects to substantiate the value of innovation in the Hospital Without Walls program and Digital Enablement programs. This may include developing and ecosystem to support innovation researchers, project teams to quantify the innovation outcomes in the tangible form of publications or other means to derive the value and outcomes of digital innovation efforts for TTSH.
To continue to collaborate with TTSH's digital, data, security entities and Information Technology Office to translate data strategy into reality for TTSH considering NHG's (Cluster) longer term data strategy and infrastructure.
To set-up and review regularly the Digitalisation Maturity Index of TTSH and track the digitalization readiness of staff, patients, caregivers and partners.
To anticipate, evaluate and bring in new healthcare-related technoligies, services and platforms that can support TTSH's digital transformation processes and achieve the Hospital's desired outcomes in digitalization. This includes looking at orgnaizing new technoligies such as Generative AI, speech to text, VR, AR in innovation.

JOB REQUIREMENTS

EDUCATION

Good Masters’ and/or General Bachelor’s degree or related fields (computer science, information science, software engineering, biomedical sciences)
Additional research experience and relevant project management qualifications (Agile, PMP etc.) will be advantageous

EXPERIENCE

At least 10 years of working experience, including in a supervisory role
Demonstrated successful track record in managing and monitoring medium to large-scale systems, as well as complex cross functional platforms at different stages of the system’s life-cycle.
Ability to support the execution of a comprehensive vision and strategic plan to deliver results. Ability to quickly develop a deep understanding of systems, facts, and outcomes and weave it into the strategy roadmap.
Good critical thinking and problem-solving skills with ability to observe and translate operational challenges into strategic and actionable objectives.
Good relationship building skills to quickly establish rapport and form productive relationships with all internal and external stakeholders.
Advisory skills, to analyze, trouble-shoot, support and challenge stakeholders to guide them to the ideal path.
Self-motivated, with strong drive for achieving overall team results, operating with a sense of timeliness, decisiveness, and responsiveness.
Familiarity in leading change in an ambiguous environment across multiple business lines and levels of hierarchy is an advantage.
Experience of leading innovation in large organisations would be an advantage.
Prior experience in healthcare data analysis, research project management and research paper writing is an advantage for evaluation work.