Clinical Informatics Analyst

Clinical Informatics Analyst (CIA)

Institution: National Healthcare Group

Family Group: Administration

Job Purpose

The Clinical Informatics Analyst supports the development, implementation, and optimisation of Electronic Medical Records (EMR) and related systems. This role involves requirements gathering and assessment, solution design, master data management, system configuration, testing, training, data analysis and user support to improve patient care and operational efficiency.

Major Duties and Responsibilities

• Gather and assess clinical and operational requirements
• Design, build, and configure healthcare systems
• Conduct functional testing and coordinate user acceptance testing
• Develop training materials and support user education initiatives
• Extract and analyse data for reporting purposes
• Provide technical support and troubleshooting assistance
• Work with clinical, operational, and IT teams to improve systems

Job Requirements

Education/Training/Experience

• Bachelor’s degree in healthcare, IT, business analytics or related field
• Healthcare operations or clinical setting experience is preferred
• Fresh graduates are welcome to apply

Personal Attributes

• Systematic, analytical, and detail-oriented
• Strong problem-solving and communication abilities
• Capacity to work independently with minimal supervision
• Effective team collaboration skills