Care Transition Coordinator

Institution:  National Healthcare Group
Family Group:  Ancillary

The Care Transition Coordinator serves as a vital bridge between acute hospitals and community care settings, working to ensure discharged patients from inpatient wards, outpatient clinics, and Emergency Departments are appropriately placed in primary or community care facilities such as General Practioners, Family Medicine Centres and Polyclinics.

This role involves collaborating with clinicians and clinic managers to identify suitable patients for community placement, enrolling them with primary care providers, facilitating seamless care transfers in both directions when necessary, and maintaining comprehensive repositories of community healthcare resources.

The coordinator also works extensively with various healthcare stakeholders including Specialist Outpatient Clinics, Community Health Teams, NHG Population Health and Ministry of Health to produce regular administrative reports on patient indicators, whilst providing patients with essential information and serving as the key liaison for accessing available primary and community care resources.

 

Job Requirements

 

Educational Qualifications

• Fresh Diploma in Nursing or Health Sciences-related disciplines

• NITEC or Higher NITEC in Nursing or Health Sciences-related fields

• Other relevant qualifications demonstrating comparable knowledge and skills will be considered

 

Experience

• Approximately 2 years of healthcare experience, particularly in patient-facing roles, would be advantageous

• Fresh graduates are welcome to apply

 

Language Skills

• Must be effectively bilingual

• Proficiency in local dialects would be an advantage

 

Technical Skills

• Computer literacy is essential

• Ability to maintain accurate and timely documentation

 

Personal Attributes

• Strong interpersonal and communication skills

• Meticulous attention to detail

• Ability to collaborate effectively with clinicians, primary physicians, and multidisciplinary healthcare teams