Asst Manager
Institution:
Tan Tock Seng Hospital
Family Group:
Administration
JOB SUMMARY
- Support the transition of a caregiver mobile application to web-based platform.
- Coordinate between key stakeholders including vendor and website development team to align technical requirements and ensure seamless platform migration.
- Support planning, development and delivery of web application features and workflows to enhance caregiver support.
- Support project team in the collection and analysis of user metrics and platform performance to examine adoption rates and user engagement.
- Identify gaps and success factors of web platform integration to inform web application optimisation and feature enhancement.
MAIN DUTIES AND RESPONSIBILITIES
SPECIFIC
Platform Transition and Coordination
- Responsible for liaison between relevant stakeholders including vendor and web platform development team to ensure alignment on technical specifications and integration requirements.
- Support gathering and documentation of functional requirements from key stakeholders to facilitate web application development.
- Work with project team and stakeholders to develop migration strategy and timeline for transitioning mobile application features to web-based environment.
- Monitor and track milestones of web application development, testing phases, and deployment across web platform.
- Support user acceptance testing and feedback collection from caregivers and healthcare professionals to validate web application functionality.
- Work with project team to identify technical gaps, user experience issues and define platform performance metrics to examine web platform adoption and user engagement.
- Work with project team and stakeholders to facilitate continuous web application iteration based on data insights and stakeholder feedback to enhance user experience.
Administrative Activities
- Assist project team in relevant administrative duties, including maintaining documentation on requirements specifications, and technical integration guidelines.
GENERAL
- Keeps abreast of current developments and best practices in the healthcare technology sphere and shares the information with other team members.
- Demonstrates good interpersonal skills with the project team and stakeholders.
- Performs any other duties as assigned by Supervisors.