Asst Manager

The Assistant Manager will be responsible for overseeing the logistics and administrative role for the implementation of the FH FAMILY Programme. Assist the Programme Lead in the planning, implementation, and monitoring of the Programme.

The FH FAMILY Programme aims to prevent premature cardiovascular disease in affected individuals by ensuring early diagnosis and consistent management of their lipid levels. The programme seeks to provide structured, comprehensive Familial Hypercholesterolemia (FH) care for patients and their families including genetic counselling, testing, and follow-up care integrated into NHG’s primary care and specialist services.

MAJOR DUTIES AND RESPONSIBILITIES

(A)         SPECIFIC

1. Implement the FH FAMILY programme.

2. Provide operational and administrative support in collaboration with the programme team in the coordination, implementation and evaluation of various initiatives.

3. Responsible for the operational aspects of the programme, ensuring that all processes are executed to meet the programme's objectives and enhance overall performance.

4. Facilitate collaboration and build relationships among hospitals, primary care partners and patients.

5. Actively support the programme in achieving all relevant Key Performance Indicators (KPIs) and ensure alignment to organisational goals.

6. Track programme outcomes and adjust strategies based on data and feedback.

7. Serve as a primary point of direct administrative contact and liaison with other offices, individuals, external institutions, and organisations.

8. Coordinates and work with programme team to meet the recruitment requirement.

9. Work closely with Funding Organisation in administering approved funding/budgets and financial reporting.

10. Ensure proper documentation and record keeping of relevant policies, agreements, procedures, and processes.

11. Equipped with an understanding of the programme operations and to provide secretarial and administrative support for meetings.

(B)         GENERAL

1.       Be a leader in embracing change

2.       Align with the goals of the department and organization

3.       Foster continuous improvement and encourage staff efforts towards improvement to achieve excellence

4.       Carry out any other duties assigned by the Supervisor.

5.       Perform other administrative duties when assigned by Programme Lead.

6.       Adheres to workplace health and safety standards.

JOB REQUIREMENTS

EDUCATION, TRAINING AND EXPERIENCE

1.       Bachelor's Degree in any discipline with at least 8 years of working experience.

2.       Self-driven and independent with strong initiative.

3.       Resourceful with effective problem-solving skills.

4.       Strong interpersonal and communication skills.

5.       Proficient in data analysis, project management tools, and Microsoft suite.

6.       Familiarity with concepts of budgeting and corporate administration.

7.       Relevant experience in the healthcare experience would be advantageou