Asst Manager

Job Purpose

Reporting to the Senior Manager (Operations), the Assistant Manager/Manager (Operations) will support Advancement Office operations in the following areas.

1. To work on the gamut of gift processing activities including processing and recording donations, gift agreements, and the tracking and reporting of all donations.
2. Donor Stewardship activities
3. Work closely with other NHG colleagues from the different NHG institutions’ charity funds.
4. Administrative support for the Advancement office.

He/she actively supports fundraising activities by ensuring that donations to National Healthcare Group Fund are tracked consistently and accurately in the system. He/she also supports fund raising efforts through prospect research and working with relevant parties to ensure due diligence of information collected.

The incumbent would also participate in various fund-raising initiatives and events to drive general giving across the cluster. He/she will also work with institutional partners to facilitate and strengthen a culture of giving through the general giving programmes.

The Assistant Manager will also be responsible for other Advancement Office assignments as appropriate and will be involved in administrative operations.

MAJOR DUTIES & RESPONSIBILITIES

1. Promote new General Giving programmes for NHG Group

• Work with SM (Advancement) to promote annual giving programmes for NHG cluster including patient and staff giving programmes.
• Contribute to NHG Group’s annual fundraising targets
• Support staff participation through road shows
• Increase the number of public participation through online giving platforms

2. Record donations to ensure accurate tracking and reporting of fundraising activities.

• Process all donations received and ensure that data entry is accurate and reporting is timely.
• Ensure all donations are processed according to NHG Fund gift acceptance policy and filed according to audit requirements.

3. Donor stewardship

• Tracking of KPIs for donor agreed deliverables as well as facilitate a culture of engaging existing donors to encourage recurring donations.

4. Administrative support for Advancement Office

• Administrative support of Advancement Office
• any other assignments by HOD or supervisor
• procurement for the department

5. Adhoc fund-raising and stewardship events

• Support ad hoc department fund raising events as needed.

JOB REQUIREMENTS

(a)Education/Training/Experience

• • Degree in Business Admin or marketing or from a related field is required
  • At least 4-5 years of working experience in Business development or marketing function.
  • Work experience in driving mass market programs and market research
  • Familiarity with MS Office, data management and CRM solutions
  • Events organizing experience
  • Strong planning and organizational skills with good time management
  • Good interpersonal, writing and communication skills

(b)  Personal Attributes

• Ability to work in a fast-paced, dynamic environment, and to manage multiple priorities simultaneously. Impeccable professional integrity
• Ability to take initiative and able to multi-task, interface with various colleagues and conduct oneself with utmost professional manner.
• Organized, reliable and meticulous
• Manage diverse stakeholders effectively
• Strong communication and organizational skills
• People-oriented and able to engage with a diverse group of people
• Ability to prioritize, meeting tight deadlines, anticipate needs and maintain high quality work.