Asst Manager / Manager, Clinical Standards & Improvement

Job Description

• Provides leadership in the development, implementation, evaluation and change management of clinical quality and patient safety strategies, programmes and initiatives.
• Lead the team in the Identification, analysis, and evaluation of clinical incidents. Develop appropriate, feasible interventions and solutions to improve safety in process and workflow design identified from clinical incidents.
• Identify existing and emerging clinical risks in the organisation, coordinate and participate in designing corresponding risk management measures.
• Supports the design and development of the hospital’s patient safety strategies, training curriculum, conducts training programmes and assess the effectiveness of the training programmes.
• Supports the planning and implementation of department workplans and functions.

Education                           

• Degree, preferably in Medicine, Nursing or Allied Health (e.g. Pharmacy, Physiotherapy etc) or relevant studies from an accredited university.
• Certification in human factors or data analytics would be an added advantage.

Experience

• At least 4 years of clinical experience or relevant working experience in healthcare. Involvement in quality improvement programmes would be an added advantage.
• Experience in applying/using quality management principles and tools.
• Experience in human factors analysis or data analytics.

Skills Required

• Adept in processing, analyzing, reporting and presenting large amounts of data.  
• Good decision making and problem-solving skills.
• Strong interpersonal and communication skills coupled with excellent leadership, good stakeholder engagement and people management skills.
• Meticulous and proactive.