Asst Manager, Communications

We seek a dynamic, team player and self-driven communications executive to help manage the website, social channels and key campaigns.

The qualified candidate should have prior experience with digital marketing, web and social media management with a strong understanding of SEO principles and UI/UX design thinking. He/she should have a good understanding of integrated communications and ensure consistent messaging across all digital platforms.

The ideal candidate is people-oriented and has a passion for creating and managing regular events for staff and patients in TTSH.

MAIN DUTIES AND RESPONSIBILITIES

Digital Marketing & Search Engine Optimisation

· Collaborate with various parties for content based on current events, trends, and audience insights

· Implement SEO best practices including keyword research, on-page optimisation, and content optimisation

· Monitor website performance using available tools such as Google Analytics, etc

· Conduct regular website audits to identify technical issues and improvement opportunities

· Stay current with digital trends, SEO algorithm updates, and digital marketing best practices

· Respond to enquiries and requests

· Able to produce basic graphic design

· Conduct regular media monitoring and provides regular insights and improvements to optimise platforms for better engagement

Events Management

· Liaise with potential performing artists/organisations on marketing and event support for TTSH’s Art of Healing programme and other events

· Source and handle external sponsorships

· Coordinate event planning and logistics with internal stakeholders

· Handle publicity campaigns and provide actual day event support

· Assist with guest lists, craft invitations and follow up with guest enquiries when required

· Craft surveys and manage feedback

Content Creation & Campaign Management

· Handles day-to-day execution of communications activities and campaigns

· Supports internal and external stakeholder relations and handles campaign enquiries

· Strong storytelling skills with an eye for engaging, audience-focused content.

· Plan and manage content on social channels

· Able to work independently, manage multiple projects, and meet deadlines in a fast-paced environment.

· Familiar with editing softwares and apps (Adobe/Canva/CapCut)

GENERAL

· A natural presenter with good interpersonal skills and great time management

· Passion for healthcare and public service

· Takes pride to deliver high quality work

· Assist RO in key projects when required and any other duties as assigned.

JOB REQUIREMENTS

QUALIFICATIONS

· BA in Communications, Marketing, Arts & Social Sciences preferred

· At least 2 years’ experience in managing website, social media accounts, or SEO

· At least 1 years’ experience in events management

COMPETENCIES

· Digital savvy: Proficient with web management platforms (SiteCore, SharePoint Online, etc), social media platforms, M365 suite.

· Proficiency in production and post-production tools: Software like Adobe Suite, Canva, CapCut.

· Creativity: A flair for storytelling, visual content, and engaging copywriting

· Strong professional demeanor and comfort in interacting with internal stakeholders and external contacts.

· Ability to manage content calendars efficiently, multi-task and work within tight deadlines