Associate Executive
Job description:
- ERAS (Enhanced Recovery After Surgery) Implementation and Care Coordination (45%)
- Implement and monitor ERAS protocols across designated surgical conditions
- Coordinate pre-operative assessments and patient education sessions and materials
- Provide pre-operative counselling and education to patients and families
- Provide post-operative discharge support services to patients within 30 days of discharge
- Monitor protocol compliance and document variances
- Coordinate care across multidisciplinary teams throughout the patient journey
- Track and follow up on patient outcomes and recovery metrics
- Facilitate communication amongst various healthcare providers
- Patient Care Management (25%)
- Conduct pre-operative screening and baseline assessments
- Provide patient education and counselling throughout the care journey
- Coordinate pre-habilitation programmes job description of the VBC CPEs when required
- Monitor post-operative recovery and coordinate follow-up care
- Facilitate discharge planning and transition of care
- Provide post-discharge support and follow-up (e.g. Home rehab and Home nursing services)
- Data Management and Quality Improvement (15%)
- Collect and maintain data for ERAS compliance and outcomes
- Track key performance indicators including length of stay and readmission rates
- Support the implementation of Patient Reported Outcome Measures (PROMs)
- Participate in quality improvement initiatives
- Generate regular reports on ERAS performance metrics
- Assist in analysis of outcomes data
- General duties (15%)
- Participate in departmental meetings and quality improvement projects
- Support the implementation of Value-Based Care initiatives
- Assist in developing and updating patient education materials
- Participate in staff training and education sessions
- Support any other Value-Based Care related work as requiredThis position will be deployed to one of the three NHG hospitals (Khoo Teck Puat Hospital, Tan Tock Seng Hospital, Woodlands Health).
Requirements:
- Diploma holder
- Prior working experience in Nursing/Clinical or patient care areas will be an added advantage
- Good computer literacy
- Good communication skills, with the ability to speak common dialects an added advantage
- Able to work meticulously, independently and be a team player.