MAJOR DUTIES AND RESPONSIBILITIES

1. Programme Development and Implementation (50%)

1. Support the development, implementation and sustainability of new and existing clinical programmes, strategic priorities and associated supporting systems for data generation and analysis for inpatient processes.
2. Facilitate connections and collaboration with internal and external partners to implement new inpatient service processes.
3. Assist in the development and implementation of protocolised AH-CH pathways.
4. Work with Synapxe and IT governance teams on the development, deployment and refinement of hospital information systems such as NGEMR.

1. Coordination and Administrative Support (30%)

5. Coordinate with respective departments and provide secretariat support for scheduled and ad-hoc management meetings, as well as visits from external institutions.
6. Support department heads, deputy heads, and managers across clinical and administrative departments with improvement initiatives and work processes.
7. Provide support to projects and activities that streamline work processes and enhance productivity.
8. Undertake additional executive responsibilities and corporate activities as assigned by Senior Management.

2. Data Analysis and Risk Management (20%)

9. Collate, analyse and report on key performance indicators and statistical data related to inpatient processes.
10. Identify, monitor and manage risks arising from inpatient-related processes.
11. Manage patient information with confidentiality and professionalism.

JOB REQUIREMENTS

(A)       EDUCATION, TRAINING AND EXPERIENCE

• Good degree related to healthcare.
• At least 2 years' experience in service industry / healthcare related areas.
• Prior knowledge of hospital operations and administration areas will be an advantage.
• Possess positive attitude, initiative and keenness to learn.
• Possess strong analytical, good interpersonal and communication skills.
• Possess strong knowledge of Microsoft Office, including use of Word and Powerpoint for management meetings as well as use of Excel for statistical analysis.
• Must be a good team player.